Term of service

Terms of Service

Welcome to Ontop! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read these carefully before engaging with our services.

1. General Information

The website, products, and services are operated by Ontop. Throughout the site, terms like "we," "us," and "our" refer to Ontop.
By visiting our website or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service.

2. Eligibility

  • By using this website, you represent that you are at least the age of majority in your country of residence or have parental/guardian consent.

  • You must not use our products for any illegal or unauthorized purpose.

3. Products and Services

  • All products are subject to availability. We reserve the right to limit quantities or discontinue any product at our sole discretion.

  • Colors and images of products displayed on the website are as accurate as possible. However, actual colors may vary depending on your device settings.

4. Pricing and Payment

  • Prices for our products are subject to change without prior notice.

  • We reserve the right to refuse any order you place with us. If your order is canceled, we will notify you via email, phone, or WhatsApp.

  • Payments must be completed at checkout using the payment methods available on our website.

5. Shipping and Delivery

  • Please review our Shipping Policy for details regarding processing times, delivery, and associated charges.

  • We are not responsible for delays caused by shipping carriers, customs, or events beyond our control.

6. Returns and Refunds

  • All returns and refunds are subject to our Refund and Return Policy.

  • Sale items and customised products are non-refundable.

7. Intellectual Property

  • All content, including text, images, logos, and graphics, on the Ontop website is the property of Ontop.

  • Unauthorized reproduction, distribution, or use of any content is prohibited.

8. Prohibited Uses

You are prohibited from using the site or its content:

  • For any unlawful purpose

  • To violate any laws or regulations

  • To infringe upon the intellectual property rights of others

  • To harm, abuse, harass, or defame others

  • To introduce viruses or malicious code

9. Limitation of Liability

  • Ontop is not liable for any damages, losses, or injuries resulting from your use of our products or services.

  • In no case shall Ontop, its directors, officers, employees, or affiliates be held responsible for any indirect, incidental, or consequential damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Ontop from any claims, damages, or expenses arising from your use of our website or violation of these Terms of Service.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time without prior notice. It is your responsibility to review them periodically for updates.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Pakistan.